In compliance with the Governor’s order regarding the coronavirus pandemic, Marshall Music has suspended all current operations through Monday, 4/13/2020. This includes all retail storefronts, instrument pickup, delivery, and repair. Remote lessons will continue as scheduled with individual instructors.
At risk of understatement, the ongoing coronavirus pandemic has completely interrupted life as we know it in Michigan. Our thoughts are with the families dealing with loss and health challenges because of the virus, and we are grateful to the first responders and health care workers who give so much to keep us on our feet.
Like most of the retail sector in Michigan, the Governor’s executive order closing non-essential businesses has shuttered our stores and halted retail sales and service. More importantly, today’s executive order suspending the 2019-20 school year eliminates Marshall Music’s ability to provide consistent local service and support to families.
At this time, we are unable to guarantee a specific re-opening date for our retail locations. Customers who wish to return their instruments or request a deferred payment should email (preferred) or call us directly at 517-337-9700. While school building access is permitted under the executive order, parents should contact their student’s school directly, as policy for building hours and access will be specific to individual school districts.
On behalf of everyone at Marshall Music, we wish you and your families the best of health, and we are eager to resume making music with you and your students!
A Brief History
Everything in Music Since 1948
Marshall Music was founded by Willis and Mary Marshall in Lansing, Michigan in 1948. Mr. and Mrs. Marshall grew their business with a single-minded focus on quality and service, attracting employees that shared their enthusiasm for new ideas and innovative programs to spread the joy of music making. Their son, Dan Marshall, began working in the family business in 1984 and became president and CEO of the company soon after. The third generation of company leadership is taking shape with Jimmy Edwards having recently been named president of what is now the 17th largest music retailer in the country.
Today, our company embodies the motto "Everything in Music Since 1948." We have seven store locations throughout Michigan and over 245 employees. Our staff includes a team of dedicated school service representatives who visit over 700 schools weekly, as well as more than 20 professional instrument technicians who handle the repair of brass, woodwind, string, and electronic equipment. In addition to our School Service Department, we are also a full-service music store offering an extensive array of instruments and accessories to schools and musicians of all abilities. The piano department at our Lansing location features a selection to meet every need, from classroom keyboards to grand pianos. Our guitar and amplifier department is ready to accommodate musicians of all types. Our School of Music can be found at every Marshall Music location and provides private and group lessons to thousands of students every week.
Our dedication to school and customer service has brought not just satisfaction, but a string of awards and accolades over the years. As we continue to move forward, we are ever mindful that we are building on the hard work and innovation that began with Willis and Mary Marshall in 1948.