MARSHALL MUSIC SUPPORTS MUSIC EDUCATION
Marshall Music is dedicated to promoting and enhancing music education. We provide clinicians to schools to help with concert and festival preparation, host an annual seminar for student teachers who are about to enter the job market, and often donate to music programs we service. Our recruiting services offer a wide variety of options to help maximize participation in the band or orchestra program, and our specialists are available throughout the year to help with sectionals and ensemble coaching. These services are provided as a courtesy to strengthen and benefit our customers’ music programs.
For all online rentals, the Credit Card authorized for your down payment will be kept on file and used for automatic payments. Future payments will begin a minimum of 30 days from receipt of the rental order. Band rentals are due on the 3rd of each month, strings rentals on the 10th of each month. This recurring payment will continue monthly until the instrument is returned or the contract is paid in full, with a maximum term of 36 months. Contact our main office at (800) 221-1755 at any time to update payment methods or check on the status of a rental account.
MAINTENANCE & PROTECTION
BAND RENTALS: All adjustments and repairs will be made to keep your instrument in proper playing condition. Cases are included in this plan. If an instrument is stolen or damaged beyond repair, we will replace it with one of equal value. Only expendable items such as reeds, valve oil, and drumsticks are excluded. There is no charge for this service while you are renting your instrument.
ORCHESTRA RENTALS: All adjustments and repairs will be made to keep the instrument in proper playing condition, including string replacement and bow repair. Cases are included in this plan. Your rental instrument is insured against all perils, including theft or loss due to fire. Damaged instruments may be replaced, rather than repaired, at Marshall Music’s discretion; all repairs must be performed by our technicians.
Adult rentals are subject to a hard credit check. A valid legal name, address, and social security number are necessary to process requests with the credit reporting agency. Our credit office will notify applicants if the rental is not approved.
Adult rentals will be charged a double down payment. After that, monthly recurring payments will be processed at the advertised monthly rate.
Completion and submission of the online rental form is recognized by Marshall Music as acceptance of these terms. Orders will be automatically subject to a credit check upon receipt.
RENTAL RETURN POLICY
Rental instruments can be returned at any time, to any Marshall Music location, without penalty. Return of a rental instrument will effectively end the rental agreement with Marshall Music and all equity/credit accumulated by the renter will be forfeited. Any account payments that are still owed (including late fees) at the time of return must be paid in full.
It is our mission to provide the best service possible without compromising your privacy. We have adopted the following policy regarding personal information you provide:
We collect personal information from you to establish your account and satisfy service requests you make of us. We also use this information to process transactions, and to contact you regarding promotions and other opportunities to which you may become entitled. The types of personal information we may collect include:
Social Security Number
Personal Reference Name, Address, and Telephone Number
Bank Account or Credit Card Numbers